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Toni Pugmire

(208) 489-1409|

June 2019

Human Trafficking – An Opportunity for Intervention

June 20 @ 11:30 am - 1:00 pm MDT
$160 – $320

Course Curriculum Evidence suggests that many adults and children subjected to sex or labor trafficking experience significant adverse health effects and seek medical care in a variety of health care settings. In one study, nearly 88% of sex trafficked girls and women reported having seen a medical provider during the period of their exploitation.1 Health care professionals are in a unique position to offer victim services, and can respond appropriately if they are equipped to recognize patients at risk for… Continue Reading Human Trafficking – An Opportunity for Intervention

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Complying With Section 1557 – The Office of Civil Rights (OCR) and Centers for Medicare & Medicaid Services (CMS) Hospital CoPs

June 25 @ 8:00 am - 10:00 am MDT
$160 – $320

Course Curriculum Ms. Calloway will review the law that applies to all hospitals, including critical access hospitals, physician offices and nursing homes. This new law addresses civil rights laws for health care providers and others and addresses nondiscrimination, required signs and notices, interpreters, including additional information found under Section 1557 of the Affordable Care Act. This law builds on long-standing and familiar Federal civil rights laws and is the first law to prohibit discrimination on the basis of sex (which… Continue Reading Complying With Section 1557 – The Office of Civil Rights (OCR) and Centers for Medicare & Medicaid Services (CMS) Hospital CoPs

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July 2019

Disaster Recovery and Emergency Mode Operations under HIPAA

July 9 @ 8:30 am - 10:00 am MDT
$160 – $320

Course Curriculum With the recent natural disasters and hacking attacks suffered by health care entities, new attention is being paid to preparations for recovering from such disasters while protecting information assets. Our speaker, Jim Sheldon-Dean, will discuss the preparations that should be made by any entity with obligations to the public to protect the access to and confidentiality of information.Jim will use the HIPAA Security Rule as the foundation for the framework of the preparations that must take place because… Continue Reading Disaster Recovery and Emergency Mode Operations under HIPAA

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Chargemaster: Transparent and Proper Pricing for Hospitals

July 9 @ 11:30 am - 1:00 pm MDT
$160 – $320

Course Curriculum Hospital pricing has become a major issue in the past decade. Particular interest has been placed on the concept of ‘transparent’ pricing. While the process of establishing charges for the Chargemaster has always been difficult, the added burden of transparent pricing started in 2019 and has increased the burden and complexity of meeting requirements of regulators and expectations of patients. Included in this discussion are Diagnosis-related group (DRGs) and Ambulatory Payment Classifications (APCs) and their use in transparent… Continue Reading Chargemaster: Transparent and Proper Pricing for Hospitals

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Dietary, Food and Nutrition Services: CMS Hospital and CAH CoPs, DNV and TJC Requirements

July 16 @ 8:00 am - 10:00 am MDT
$160 – $320

Course Curriculum This program will focus on Centers for Medicare and Medicaid Service (CMS) hospital conditions of participation (CoPs) on dietary, food, and nutrition services. Our speaker will review three changes that were made to CMS dietary guidelines for hospitals and all dietary guidelines for critical access hospitals (CAH). These guidelines were rewritten and effective as of April of 2015. The common deficiencies will be reviewed. Additionally, the program will cover the Joint Commission (TJC) provision of care dietary chapter standards,… Continue Reading Dietary, Food and Nutrition Services: CMS Hospital and CAH CoPs, DNV and TJC Requirements

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Reducing Point of Care Violence

July 18 @ 8:30 am - 10:00 am MDT
$160 – $320

Course Curriculum Our speakers will discuss effective methodologies, including the use of tools, training, and technology, to reduce violence at the point of care. They will help participants understand root causes and predictors of violence in health care settings and will share proven methods to build a pro-active program focused on overall reduction of workplace violence.The speakers will also review compliance challenges related to workplace violence. Conditions of Participation (CoPs) and Accrediting Organization (AO) standards referenced. For example, a patient’s… Continue Reading Reducing Point of Care Violence

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Advance Directives: Ensuring Compliance with the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (TJC)

July 23 @ 8:00 am - 10:00 am MDT
$160 – $320

Course Curriculum Advance care planning is when patients make decisions about the care they want to receive if they become unable to speak for themselves. It is important to engage with patients on what matters to them at end-of-life care and to respect their wishes for care.During this webinar, our speaker will discuss the Centers for Medicare and Medicaid Services (CMS) Hospital Conditions of Participation (CoPs) on advance directives as well as the Joint Commission standards to help hospitals ensure… Continue Reading Advance Directives: Ensuring Compliance with the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (TJC)

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Workplace Violence Prevention at Inpatient Healthcare Facilities

July 24 @ 10:00 am - 11:00 am MDT
$160 – $320

Course Curriculum Workplace violence (WPV) is a recognized hazard in the health care industry. WPV is any act or threat of physical violence, harassment, intimidation or other threatening disruptive behavior that occurs at the work site. It can affect and involve workers, clients, customers and visitors. WPV ranges from threats and verbal abuse to physical assaults and even homicide. In 2010, the Bureau of Labor Statistics (BLS) data reported health care and social assistance workers were the victims of approximately… Continue Reading Workplace Violence Prevention at Inpatient Healthcare Facilities

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Beyond Reimbursement: Impact of ICD-10 on Operations

July 25 @ 8:30 am - 9:30 am MDT
$160 – $320

Course Curriculum The accuracy and adequacy of ICD-10 assignment has a direct impact on reimbursement. However, the impact of ICD-10 coding reaches far beyond reimbursement for a single encounter. ICD-10 coding impacts quality reporting, population/disease management and financial metrics. Learning Objectives At the conclusion of this session, participants will be able to: Identify core areas impacted by ICD-10. List key metrics for monitoring coding performance. Implement strategies to improve compliance and financial success. Target Audience Key stakeholders including compliance, revenue cycle, health information… Continue Reading Beyond Reimbursement: Impact of ICD-10 on Operations

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August 2019

EPA Subpart P – What You Need to Know

August 1 @ 9:00 am - 10:30 am MDT
$160 – $320

Course Curriculum The Environmental Protection Agency’s (EPA) new Subpart P regulations drastically change how pharmaceutical waste is managed in a health care setting. This webinar will discuss how health care facilities will be impacted and strategies to ensure compliance. Learning Objectives  Distinguish an understanding of EPA Subpart P regulations as they pertain to health care facilities. Identify public health benefits of the EPA Subpart P regulation. Identify which popular drugs are no longer considered acutely hazardous by the EPA. Target Audience Pharmacy… Continue Reading EPA Subpart P – What You Need to Know

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Toolkit for Managing Employee Retention

August 8 @ 8:30 am - 10:00 am MDT
$160 – $320

Course Curriculum Most companies see retention as a key strategic imperative, but less than half have a specific retention plan. Unfortunately, most retention efforts are too general, are expensive, and have little positive impact on turnover.Stay/retention interviews offer a specific, targeted, and effective solution to the turnover problem. Rather than throwing money at the problem, this tactic gets at the source of retention issues by determining why each employee is likely to stay or leave and then develops an effective… Continue Reading Toolkit for Managing Employee Retention

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The Balancing Act: Maximizing Quality Care and Profitability in a Rural Therapy Department

August 8 @ 10:00 am - 11:00 am MDT
$160 – $320

Course Curriculum Rehabilitation departments are normally profitable, but with decreasing reimbursements and rising costs, therapy programs need to find ways to be more efficient without sacrificing quality care. This webinar will discuss the key indicators within a rural hospital therapy department and share strategies to help grow rehabilitation programs. Attendees will learn how to develop dashboards that can reduce the stresses of management and set clear goals. Tools will be provided to construct incentive plans based on both quality and… Continue Reading The Balancing Act: Maximizing Quality Care and Profitability in a Rural Therapy Department

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Restraints and Seclusion

August 14 @ 9:00 am - 11:00 am MDT
$160 – $320

Course Curriculum Restraints and seclusion continue to be commonly cited and are a top concern to hospitals during surveys and complaint investigations conducted by CMS, state survey agencies and accrediting organizations such as The Joint Commission and Det Norske Veritas. This webinar will address restraint and seclusion regulations, citations and much more. Learning Objectives Describe CMS definitions of restraints and seclusion. Describe which restraint regulations are at greatest risk for citation and how to prevent a citation. Demonstrate requirements to… Continue Reading Restraints and Seclusion

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Building a Compliant Drug and Alcohol Prevention and Testing Program

August 28 @ 11:00 am - 12:00 pm MDT
$160 – $320

Course Curriculum Program requirements are many and along with regulations related to Department of Transportation, the opioid addiction crisis and issues related to medical marijuana, setting up a proper program means understanding the various conflicting interests and governmental agencies. This session will clear up those obligations and set forth the elements to create a drug and alcohol abuse prevention program. Learning Objectives Describe elements required for a drug and alcohol program in a health care setting.Recognize and discuss risks and… Continue Reading Building a Compliant Drug and Alcohol Prevention and Testing Program

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September 2019

Understanding Performance Management Tools

September 12 @ 8:00 am - 9:30 pm MDT
$160 – $320

Course Curriculum There’s a lot more to managing performance than defining job requirements and performing an annual performance review. In this webinar, we will explore other performance management tools and the appropriate use for each. Learning Objectives  Understand the function of job descriptions in performance management; Identify how often you should assess job performance in your company; Recognize the importance of the ongoing performance conversation; Distinguish the difference between corrective action and individual development plans; Describe how key performance indicators can be integral to… Continue Reading Understanding Performance Management Tools

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October 2019

Workplace Harassment: What Will Your Leaders Do?

October 3 @ 8:00 am - 9:30 am MDT
$160 – $320

Course Curriculum Workplace harassment comes in many forms – sexual harassment, hostile work environment and retaliation just to name a few. Do you know what your managers would do if they faced harassment behavior in their department or if they suspected this behavior of a colleague? This webinar will help you to ensure your leaders recognize signs of workplace harassment, and know their responsibility and how to respond appropriately to an employee who raises a concern of this type. Learning… Continue Reading Workplace Harassment: What Will Your Leaders Do?

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November 2019

Substance Abuse and Mental Health in the Workplace: A Problem of Epidemic Proportion

November 11 @ 11:00 am - 12:00 pm MST
$160 – $320

Course Curriculum Now more ever, employers encounter issues with employees who suffer from alcoholism, drug abuse and mental health issues. Whether such issues cause performance issues, prompt leave requests or necessitate separation, the laws related to these issues are both varied and complex. This session will navigate an employer’s legal obligations under the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), state drug testing statutes and other relevant laws.  Learning Objectives Understand an employer’s basic legal obligations… Continue Reading Substance Abuse and Mental Health in the Workplace: A Problem of Epidemic Proportion

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December 2019

Creating a Consistent, Compliant & Respectfaul Termination Process

December 5 @ 8:00 am - 9:30 am MST
$160 – $320

Course Curriculum Firing an employee is never a pleasant task, but the exit management process can be pleasantly respectful, confidential, consistent and compliant if well-defined and communicated to your leaders. This webinar will specifically present termination steps that can be integrated with your organization’s policies to establish consistent and repeatable termination processes across your organization. Learning Objectives  Identify who, when, where, what, why now, considerations before terminating; Describe how to prepare your managers for a termination meeting; Construct how to ensure there… Continue Reading Creating a Consistent, Compliant & Respectfaul Termination Process

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