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The Times, They Are a-Changing: Thriving in Uncertainty

June 9, 2020 @ 1:00 pm - 2:00 pm MDT

This webinar is being made available through the Iowa Hospital Association free of charge to Idaho Hospital Association members.

Register Here

For the health of our communities, it is important for health care workers to thrive and succeed. But COVID-19 places additional stressors on health care workers. These stressors can overwhelm and lead to emotional distress and burnout. Interventions must happen at both systems and individual levels. This webinar provides information and practical tools that health care workers can use to improve patient care by improving the resilience and well-being of employees and their employers.

  • Articulate the value of individual and systemic responses to vicarious trauma.
  • Describe vicarious trauma and its impact on work life.
  • Identify methods and obtain practice tools for resilience building.
  • Front line health care staff
  • Health care administration

Brenda Bash-Cooper, MS, CA, is a nationally credentialed victim advocate and is the director of programs and services for the Central Iowa Trauma Recovery Center, a mental health model that takes an innovative and holistic approach to helping underserved survivors of traumatic events. Bash-Cooper has worked in crime-related trauma for more than 20 years and has worked as a victim-witness coordinator, sexual assault counselor, and homicide and other violent crimes specialist. She also has provided crisis intervention, support and services to people suffering through traumatic grief and loss. Bash-Cooper has spoken about the impact of traumatic exposure on helpers and the tools needed to build resilience in both employees and organizations. She holds a master’s degree in psychology with an emphasis on crisis management and response.

Ken McCann, DO, FAAP, is board-certified in general pediatrics and child abuse pediatrics. Dr. McCann was previously the medical director of STAR Center at Blank Children’s Hospital, Des Moines. During his 10 years of practice, Dr. McCann provided medical evaluations for children of all ages for child physical abuse, sexual abuse, neglect, medical abuse, in utero drug exposure and failure to thrive. He also practices general pediatrics at the Foster Care Clinic, which is the only primary care clinic exclusively for children in foster care in Iowa. In March 2020, Dr. McCann transitioned from clinical practice to found One Hundred Hands, which helps medical organizations achieve the triple aim of improved patient experience, lower per-capita costs and better population health, but struggle with the negative effects of trauma and toxic stress. Dr. McCann received his medical degree from Kansas City University and completed his residency in pediatrics at Blank Children’s Hospital. After residency, Dr. McCann completed a fellowship in child abuse pediatrics at Brown University. 


June 9, 2020
1:00 pm - 2:00 pm MDT
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