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Reducing Point of Care Violence

July 18 @ 8:30 am - 10:00 am MDT

Our speakers will discuss effective methodologies, including the use of tools, training, and technology, to reduce violence at the point of care. They will help participants understand root causes and predictors of violence in health care settings and will share proven methods to build a pro-active program focused on overall reduction of workplace violence.

The speakers will also review compliance challenges related to workplace violence. Conditions of Participation (CoPs) and Accrediting Organization (AO) standards referenced. For example, a patient’s right to receive care in a safe setting will be covered. Additionally, the Occupational Safety and Health Administration (OSHA) standard of a person’s right to work in a safe setting. Our speakers will also include guidance from collaborations with The Centers for Medicare and Medicaid Services (CMS) and the Joint Commission (TJC) regarding use of force and weapons.

At the conclusion of this session, participants will be able to:

  •  Identify root causes and predictors of violence in health care settings.
  •  Plan and design a program to reduce workplace violence.
  •  Develop, teach and evaluate competencies related to workplace violence.

All health care personnel involved in point-of-care services.

Lisa Terry, CHPA, CPP, VP, Vertical Markets, Allied Universal Security Services

Ms. Terry has significant experience in health care security and police management. Prior to her work with Allied Universal Security, she served as Director of Hospital Police and Transportation at the University of North Carolina in Chapel Hill.

As a former president and an active member of IAHSS, Lisa has been fortunate to collaborate with some of the country’s greatest minds in health care, security, and policing. She shares her knowledge, strategies, and lessons learned for successfully preventing and mitigating violence in her books: “Preventing Violence in the Emergency Department” and “The Active Shooter Response Toolkit for Healthcare Workers.”

Mike Dunning, Senior Director, Healthcare Security Operations, Allied Universal Security Services

As the Senior Director of Healthcare Security Operations, Mr. Dunning is responsible for the oversight of over 3,500 health care facilities across the United States and Canada.

He serves as the subject matter expert in health care security and assists security operations and business development, compliance, safety, emergency management, business continuity, accreditation survey readiness, education and training, tools, and mentoring future healthcare security leaders.

The speakers have no real or perceived conflicts of interest that relate to this presentation.

July 11; 5:00 p.m. MDT | Registration fees are for one (1) connection.


Tickets are not available as this event has passed.


July 18
8:30 am - 10:00 am (MDT)
$160 – $320
Event Category:


Toni Pugmire
(208) 489-1409