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Quality Improvement Two-Part Webinar Series

May 20 @ 10:00 am - 11:00 am MDT


Session 1:
Timesaving Approaches to QI Tools
May 20, 2021

Session 2:
High Reliability in the Time of COVID-19
June 24, 2021

The registration fee is per individual hospital (not system) for this webinar series. A single registration provides multiple lines for employees at your hospital, including a link to view the recording post-webinar for 30 days. Credits are only available to those that participate in the LIVE session and complete an evaluation. Please only select a qty. of “1” under Registration and indicate the number of connections requested for your hospital when completing the Attendee information. The person completing the registration will be responsible for sharing the access information with others from your hospital who wish to participate.

Session 1:

Do you find some QI tools intimidating because they seem complex and time-intensive? Failure Modes & Effects Analysis (FMEA) is a great tool for prospective analysis, yet it can be overwhelming when a full-blown approach is taken. The objectives of such tools and the core objective of improvement work – learning – can often be achieved by leveraging the key elements and applying in a simplified manner that takes less time. This session will review approaches for applying FMEA and other QI analysis tools such as root cause analysis, process mapping and collection and assessment of data in ways that preserve the intent while saving time.

Session 2:

How does a major disruption such as the COVID-19 pandemic impact other efforts? Hospitals have been working for some time to incorporate high reliability principles into routine operations. Rather than setting aside these efforts during the crisis, some hospitals recognized that use of these principles is essential to organizational resilience. This webinar will provide a brief overview of high reliability principles, how they been both applied in hospitals and adapted during the COVID-19 pandemic.

Participants will be able to:

  • Summarize the five principles from high reliability organizations
  • Describe how other hospitals have applied these principles
  • Apply use of the principles in their own organization

Nurse leaders, registered nurses, quality improvement professionals, risk managers, other interdisciplinary healthcare providers and members of quality improvement teams.

Fran Griffin, RRT, MPA is an improvement consultant with extensive healthcare experience in high reliability, patient safety, quality improvement and infection prevention. Ms. Griffin works with various organizations to drive clinical quality improvement and provide training to increase skills and capabilities of clinicians and healthcare managers. She has led multiple, successful improvement collaboratives, presents frequently at conferences and on webinars and has both developed and delivered many quality improvement training programs. Ms. Griffin holds a master’s degree in public administration, is co-developer of the Global Trigger Tool and author on numerous articles.

Ms. Griffin is a respiratory therapist and former EMT and worked in clinical care before advancing to hospital administration with oversight for quality, case management, infection prevention and emergency preparedness. She serves as a senior advisor to innovation models at the CMS Innovation Center and led the Innovation Advisor Program. Fran has been faculty for the Institute for Healthcare Improvement since 2000 and was full time staff for 8 years.

May 13; 5:00 p.m. MTN

Access instructions and materials will be emailed to the person completing the registration prior to the program date. If you do not receive the instructions at least 24-hours in advance, please contact IHA.

The Idaho Hospital Association is partnering with the New Jersey Hospital Association to offer this education.

New Jersey State Nurses Association Accreditation Statement:

This activity has been planned and implemented in accordance with the Essential Areas and policies of the American Nurses Credentialing Center’s Commission on Accreditation and New Jersey State Nurses Association through the Health Research and Educational Trust of New Jersey (HRET).

HRET is approved as a provider of nursing continuing professional development by New Jersey State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Provisional Provider Number P131-3/3/2022.

This activity provides 1.0 nursing contact hours per webinar.

There are no conflicts of interest, sponsorship of financial/commercial support being supplied for this activity. Accredited status does not imply endorsement by the provider or American Nurses Credentialing Center’s Commission on Accreditation of any commercial products displayed in conjunction with an activity.


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May 20
10:00 am - 11:00 am MDT
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Toni Pugmire
(208) 489-1409