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Quality Improvement Two-Part Webinar Series

July 22 @ 10:00 am - 11:00 am MDT


The Idaho Hospital Association has partnered with the New Jersey Hospital Association to bring our members this two-part webinar series.

Session 1:
Quality Measurement & Display
July 22, 2021

Session 2:
Interpreting Data & Improvement
August 12, 2021

The registration fee is per individual hospital (not system) for this webinar series. A single registration provides multiple lines for employees at your hospital, including a link to view the recording post-webinar for 30 days.  Credits will only be available to those that participate in the LIVE session and complete an evaluation. Please only select a qty. of “1” under Registration and indicate the number of connections requested for your hospital when completing the Attendee information. The person completing the registration will be responsible for sharing the access information with others from your hospital who wish to participate.

Session 1

There is a great demand for accurate, useful information on healthcare quality that can inform the decisions of consumers, employers, physicians and other clinicians and policymakers. Various types of measures are used in healthcare to assess performance, improvement and other aspects of quality. This first session will provide an overview of the types of measures used in healthcare, methods for simple data collection that engages the frontline and how good display of data can communicate the story with tips for effective displays of data including dashboards.

Session 2

The interpretation of data assigns a meaning to the information analyzed and determines its signification and implications. The importance of data interpretation is evident and it needs to be done properly. Is it improvement, or isn’t it? Correctly interpreting data is critical to ensure appropriate decisions are made about processes and need for changes. This second session will provide an overview of how to assess data for signals of improvement, such as trends and why run charts are essential tools for determining improvement vs. normal variation.

C-suite, nurse leaders, registered nurses, pharmacy, interdisciplinary healthcare providers, quality improvement professionals and risk managers.

Fran Griffin, RRT, MPA is an improvement consultant with extensive health care experience in high reliability, patient safety, quality improvement and infection prevention. Ms. Griffin works with various organizations to drive clinical quality improvement and provide training to increase skills and capabilities of clinician and health care managers. She has led multiple, successful developed and delivered many quality improvement training programs. Ms. Griffin holds a master’s degree in public administration, is co-developer of the Global Trigger Tool and author on numerous articles.

Ms. Griffin is a respiratory therapist and former EMT and worked in clinical care before advancing to hospital administration with oversight for quality, case management, infection prevention and emergency preparedness. She served as a senior advisor to innovation models at the CMS Innovation Center and led the Innovation Advisors Program. Fran has been faculty for the Institute for Healthcare Improvement since 2000 and was full time staff for eight years.

July 15; 5:00 p.m. MTN

Access instructions and materials will be emailed to the person completing the registration prior to the program date. If you do not receive the instructions at least 24-hours in advance, please contact IHA.

New Jersey State Nurses Association Accreditation Statement:

This activity has been planned and implemented in accordance with the Essential Areas and policies of the American Nurses Credentialing Center’s Commission on Accreditation and New Jersey State Nurses Association through the Health Research and Educational Trust of New Jersey (HRET).

HRET is approved as a provider of nursing continuing professional development by New Jersey State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Provisional Provider Number P131-3/3/2022.

This activity provides 1.0 nursing contact hours per webinar.

There are no conflicts of interest, sponsorship of financial/commercial support being supplied for this activity. Accredited status does not imply endorsement by the provider or American Nurses Credentialing Center’s Commission on Accreditation of any commercial products displayed in conjunction with an activity.


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
IHA Member (QISeries2)
$ 160.00


July 22
10:00 am - 11:00 am MDT
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Toni Pugmire
(208) 489-1409