Loading Events

« All Events

From the Frontlines: Why Documentation Is So Important

May 18 @ 8:00 am - 9:30 am MDT


Due to COVID-19, the registration fee is per individual hospital (not system) for this webinar. A single registration provides multiple lines for employees at your hospital, including a link to view the recording for 60 days post-webinar. Please only select a qty. of “1” under Registration and indicate the number of connections requested for your hospital when completing the Attendee information. The person completing the registration will be responsible for sharing the access information with others from your hospital who wish to participate.

Not sure if you’ll be able to make the live session? Everyone who registers will receive a link to the recording to view at their convenience at no additional charge for 60 days post-webinar.

Accurate, concise documentation is the key to preventing claims of fraud and abuse, and is vital if the records are reviewed by the Centers for Medicare and Medicaid Services (CMS). Yet, many hospitals have seen an increase in documentation problems with the introduction of electronic health records.

Our expert speaker will discuss the important of documentation to avoid allegations of malpractice, substandard care, accreditation nightmares and denial of reimbursement, and will provide recommendations to improve documentation. This program will cover the basics of documentation including the principles set forth by theĀ  American Nurses Association (ANA), as well as expectations from the Centers for Medicare and Medicaid Services (CMS) and the Joint Commission. Additionally, legal implications surrounding documentation will be addressed.

Included in the discussion will be case studies that present documentation and how the content, or lack thereof, resulted in either a decision for the healthcare provider of the plaintiff.

At the conclusion of this session, participants should be able to:

  • Recall the American Nurses Association’s principles for nursing documentation.
  • Describe the regulatory and professional requirements and expectations for documentation.
  • Recite the basic requirements for documentation are clear, accurate, timely and complete.
  • Demonstrate the importance of documentation in preventing and/or defending medical malpractice cases.

Chief Executive Officer, Chief Operating Officer, Chief Nursing Officer, Compliance Officer, Joint Commission Coordinator, Quality Improvement personnel, Risk Manager, Legal Counsel

Laura A. Dixon, BS, JD, RN, CPHRM, President, Healthcare Risk Education and Consulting, LLC

Laura A. Dixon is president of Healthcare Risk Education and Consulting. She previously served as the Director, Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, Ms. Dixon provided consultation and training to facilities, practitioners and staff in multiple states.

Ms. Dixon has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services and pain management. Prior to joining COPIC, she served as the Director, Western Region, Patient Safety and Risk Management for The Doctors Company, Napa, California. In this capacity, she provided consultation to the physicians and staff for the western United States.

As a registered nurse and attorney, Ms. Dixon holds a Bachelor of Science degree from Regis University, a Doctor of Jurisprudence degree from Drake University College of Law, and a Registered Nurse Diploma from Saint Luke’s School of Professional Nursing. She is licensed to practice law in Colorado and California.

This speaker has no real or perceived conflicts of interest that relate to this presentation.

May 11; 5:00 p.m. MTN

Access instructions and materials will be emailed to the person completing the registration prior to the program date. If you do not receive the instructions at least 24-hours in advance, please contact IHA.


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Registration are no longer available


May 18
8:00 am - 9:30 am MDT
Event Category:
Event Tags:


Toni Pugmire
(208) 489-1409