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EMTALA 3-Part Program | Update 2019: The Most Cited Deficiencies by the Centers for Medicare and Medicaid Services (CMS) for Hospitals

September 12 @ 8:00 am - 10:00 am MDT

  • Part 1 – September 12; 8:00 a.m. – 10:00 a.m. MDT
  • Part 2 – September 19; 8:00 a.m. – 10:00 a.m. MDT
  • Part 3 – September 26; 8:00 a.m. – 10:00 a.m. MDT

Every hospital that has an emergency department and accepts Medicare or Medicaid reimbursement must follow the federal law and CMS Interpretive guidelines on Emergency Medical Treatment and Active Labor Act (EMTALA).

Part 1 of this 3-part program will include the basic concept of EMTALA and locating the associated regulations on the internet. The speaker will also discuss the Office of Civil Rights (OCR) and EMTALA investigations, various CMS survey memos, EMTALA definitions and requirements and standards from the Joint Commission (TJC).

Part 2 will cover the recent changes by the Office of Inspector General (OIG), which will impact on-call physicians and recent OIG investigations. Our speaker will focus on EMTALA issues, including payment concerns, patient financial questions, the required policies and procedures, and hospital recommendations. The speaker will also discuss EMTALA special responsibilities and EMTALA outpatients, inpatients and observation.

Finally, Part 3 will cover how EMTALA is involved in various hospital processes including medical screenings, certification of false labor, telemetry, when hospitals can go on diversion and who can be a Quality Metrics Partner (QMP). She will also review requests for medication, blood alcohol tests, emergency medical conditions, OB and behavioral health patients and the QIO’s role within EMTALA.

At the completion of these sessions, participants will be able to:

  1. Discuss why EMTALA is the most frequently cited deficiency for hospitals.
  2. Describe the basic concepts of EMTALA.
  3. Discuss the requirements for EMTALA.
  4. Discuss the hospital’s requirement to maintain a list of the specific names of physicians who are on call to evaluate emergency department patients.
  5. Identify the CMS requirements of what must be on the EMTALA sign.
  6. Discuss when a hospital must complete a certification of false labor.
  7. Explain state plans and EMTALA.
  8. Discuss what is involved in medications.
  9. Describe the Quality Improvement Organization (QIO) role with EMTALA.

CEOs, CNOs, CMOs, ED managers and nurses, emergency medicine physicians, OB managers and nurses, behavioral health director and staff, psychiatrists, nurse supervisors, compliance officers, legal counsel, risk managers, patient safety and compliance officers, regulatory affairs director and nurse educators.

Sue Dill Calloway, President, Patient Safety and Health Care Education and Consulting

Sue Dill Calloway has been a nurse attorney for more than 30 years. Currently, she is president of Patient Safety and Health Care Education and Consulting. She was previously the chief learning officer for the Emergency Medicine Patient Safety Foundation.

The speaker has no real or perceived conflicts of interest that relate to this presentation.

September 5; 5:00 p.m. MDT – Registration fees are for one (1) connection.


Tickets are not available as this event has passed.


September 12
8:00 am - 10:00 am (MDT)
$400 – $800
Event Category:


Toni Pugmire
(208) 489-1409