Leaders – Use Your Team’s Diversity Most Productively
May 21 @ 8:30 am - 9:30 am MDT$160 – $320
Leading a project, department or other team is your job. Guiding them to focus on common rather than independent goals is difficult. Everyone has their own way of analyzing information, solving problems, making decisions, communicating and approaching the collective work of the team. They are also from different generations, cultures, beliefs and values with a myriad of experience levels and sometimes are silent but often forceful. What is “productive, unfiltered conflict” and why is it so difficult for teams? More importantly, how can you, as the leader, engage others in respectful, productive conflict behaviors even when there is anger, hurt and or fear around the table?
Join us to learn why it takes time, energy and commitment to appreciate the differences – the rich perspectives, the motivators, the fears that each member of a truly highly functioning team contributes. You will discover strategies to manage your own responses to typical workplace and team conflict and learn to reframe those response behaviors in order to actively engage your team to do the same in order to accomplish common goals.
At the conclusion of this session, participants will be able to:
- Explain what “unfiltered conflict” is and how it affects your team.
- Discuss destructive and productive responses to challenges, change and conflict.
- Identify why a Productive Conflict Assessment is beneficial to your team.
Clinical team leaders and members, project team facilitators, meeting facilitators, department supervisors/managers, Boards of Directors and others interested in resolving team conflict
Sheila Krejci, M ED, HRD, Sheila K. Consulting
Sheila inspires business owners, leaders, teams and other professionals into action. Integrating foundational adult learning theory with practical application is the hallmark of Sheila’s engaging style with individuals and audiences. She is the author of Leaders are Responsible for Civility in the Workplace and The Engaging Expert: Best Practices for Occasional Presenters and Accidental Trainers.
May 16; 5:00 p.m. MDT