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2020 ID Chapter of ACHE Virtual Face-to-Face Education Event

October 15, 2020 @ 4:30 pm - 6:00 pm MDT

$25 – $35

Presented by

Telemedicine has become a healthcare access imperative for both patients and healthcare organizations.  Its innovative benefits are of vital interest to multiple stakeholders amid the implementation of most healthcare regulations.  Healthcare organizations are using a variety of methods of electronic communication technology to provide convenient, high quality, and safe healthcare services and education.  This education event will discuss current uses and organizational deployment of telemedicine. The discussion will include telemedicine adoption, innovation, and clinical and patient perspectives to consider. Technical, operational, regulatory, and financial/reimbursement aspects of the development of telemedicine programs will be investigated.  The expanding role that telemedicine holds in daily patient care and future direction will be explored.

Learning Objectives

  • Legal and regulatory implications of utilizing telemedicine in the care of patients.
  • The financial and reimbursement implications of employing telemedicine in the care of patients.
  • Future applications of telemedicine and how the potential shift in healthcare reimbursement toward assuming greater risk may impact health care providers’ use of telemedicine.
  • Consideration of the most recent pandemic and the critical need for telemedicine use across care delivery systems.

MODERATOR:  Kelsie Olsen, AVP of Business Development & Outreach, HCA Healthcare

Kelsie Olsen has worked in the healthcare industry for over 15 years in a variety of clinical roles, as well as diverse and complex leadership roles. Kelsie began her career as a Certified Nurse Assistant, specializing in Assisted Living, Post-Partum and Emergency Services. This is where she found her passion for Emergency Services and Trauma. After graduating with her ASN nursing school in 2009 from Weber State University, she joined the University of Utah Hospital and Clinics as a staff nurse in the Emergency Room for 10 years. During this time, she received her BSN from Boise State University and her MBA from the University Of Utah School Of Business.

During this time, she was offered leadership roles – both as a Charge Nurse and as the Assistant Manager – and quickly realized her passion for leading teams and watching them excel. She also helped oversee a Level 3 Trauma program within the Salt Lake County area and was instrumental in designing processes for transferring patients to higher level care facilities.

Since January 2019; Kelsie has held the Telehealth Principal position within the Mountain Division office. Internally; she covers 14 facilities for HCA and 16 outreach partners.  Altogether, she covers over 100 services between the 30 facilities.

Kelsie joined HCA Healthcare’s Mountain Division in 2017 to help oversee the division’s Patient Transfer Center that covers Utah, Idaho, and Alaska. She is currently the division’s Assistant Vice President of Business Development and Outreach – a position she has held since 2019 – and loves visiting the rural hospitals and clinics throughout her region.

PANELIST:  Lucy Dennis, Vice President of Operations, St. Luke’s Healthcare

Lucy Dennis leads the overall performance of St. Luke’s Clinic, a medical group enterprise of 1,500+ providers and 3,000 staff members across 52 specialties and over 200 ambulatory locations. In the last year, she has worked to improve access to care in Southwest Idaho amongst a growing and diversifying community and most recently was responsible for launching technology-able care in the form of video visits across the medical group. Prior to joining St. Luke’s in 2016, Lucy worked for a large healthcare system in Chicago where she was responsible for driving the organization’s strategic positioning, managing its portfolio of strategic assets, and delivering competitive advantage in all facets of the organization, including its accountable care organization. She developed a state-wide and consumer-driven ambulatory care strategy, increasing network membership and addressing social determinant of care. She also led a joint venture with a large, private equity firm to optimize and grow urgent care capacity throughout the state, reducing emergency room utilization and offering more affordable healthcare options in the communities served. She holds a bachelor’s degree in clinical nutrition from Rochester Institute of Technology and earned a Master of Health Administration from The Ohio State University in 2005. Lucy lives in Boise with her husband Lance and daughter Sophie. She enjoys competing in long distance triathlons and mountain biking with her family.

PANELIST:  Dr. William H. Vetter, MD, Medical Director – Family Practice, Valor Health

William H. Vetter, M.D., began his medical practice at Emmett Medical Center in 1998. He graduated from Case Western Reserve University in 1995 and completed his internship and residency at University of Wyoming at Cheyenne. Dr. Vetter also holds a Master’s degree in Pharmacology.  He is currently the Medical Director of Family Practice at Valor Health in Emmett, Idaho.  Dr. Vetter has led Valor Health’s rapid creation of an outpatient telehealth solution to provide continuity of care for vulnerable community members in the face of the COVID-19 pandemic.

This program has been developed and is presented locally by the Idaho Healthcare Executive Forum. The American College of Healthcare Executives has awarded 1.5 ACHE Face-to-Face Education Credits for this program.

Registrations must be received by 2:00 p.m. MDT on Wednesday, October 14.

After registration has closed for this event, you will receive an email invite from Roger Winslow which will include connection information, as well as an evaluation form to be completed and returned.

Please direct questions on this event to:

Roger Winslow


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October 15, 2020
4:30 pm - 6:00 pm MDT
$25 – $35
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